Product

AI Chatbotmultilingual and available 24/7.

MetaOfficial Meta partner
9:41
M
My Business
online
Hi 👋 I want to sign in
10:20
01 · In action

A message. An answer in <2s. Multilingual.

app.adrixis.co/bot/flows/main
▸ Main flow
•Welcome
◇Question type
→Text · FAQ
→Voice · transcript
⚠Escalate to human
Darija · FR · AR
▸ Preview conversation
Publish bot
What are your opening hours?
▸ Bot metrics
Confidence
88%
Latency
1.8s
Escalation rate
8%
Auto-resolved
82%
10:22
T
TechShop Bot
online
Message
02 · Why an AI chatbot on WhatsApp

Enquiries understood. Level 1 automated. Nights covered.

85%
questions solved with no human

Adrixis support benchmark 2024

24/7
availability

zero delay at night / weekends / holidays

3
native languages

English · French · Arabic

03 · How it works

From knowledge base to conversation. In 3 steps.

Step 1

Feed it

Upload your FAQ, documents, catalogs, PDFs. The bot indexes and learns your business.

PDF · website · Notion · Google Drive
Step 2

It understands

English, French, Arabic. Voice-first included. Latency <2s, multi-turn context.

GPT-4 · Claude · proprietary fine-tune
Step 3

It escalates

Automatic detection of complex cases. Handoff to a human agent with full context preserved.

Confidence score · custom rules · SLA
04 · What your competitors already do

8 bot use cases. One multilingual AI.

🛒
Store chatbot

Stock, prices, recommendations · 24/7

📋
FAQ chatbot

Instant answers based on your docs

🏥
Auto appointment booking

Voice slot → confirmation → reminder

💬
Level 1 support

85% of tickets resolved without humans

📦
Order status

"Where is my parcel" = zero calls

🔍
Product search

Semantic search · live catalog

🌐
Multilingual

Speaks and replies in your language — seamless code-switching

🎙️
Voice-first bot

Customer speaks, the bot understands and answers

05 · A foundation that scales

Low latency. Preserved context. Human when needed.

85%
Level-1 deflection

zero human on 85% of tickets

<2s
AI latency

response generated in <2s

3
Native languages

English · French · Arabic

AI
Lossless escalation

context preserved to human

06 · Pricing

Pick your volume.

Plan Free
AI Chatbot only
€0
 
Phones
1
Agents
1
Modules
1 (excl. API)
Free AI Credits
100
Msg quota
200 / mo
SLA
Best effort
  • Community support
  • Native integrations only
  • No card required
Plan Starter
AI Chatbot only
€11.9
€9.9/ month
€118.8 billed yearly
Phones
1
Agents
3
Modules
1 (excl. API)
Free AI Credits
500
Msg quota
Unlimited
SLA
< 48 h
Everything in Free, plus:
  • Unlimited sends
  • Email support
  • Standard integrations
Recommended
Plan Pro
AI Chatbot + 2 extra modules
€29.9
€24.9/ month
€298.8 billed yearly
Phones
3
Agents
10
Modules
3 (incl. API)
Free AI Credits
1,000
Msg quota
Unlimited
SLA
< 24 h
Everything in Starter, plus:
  • Cloud API access
  • Priority support
  • White-label
  • Zapier / Make integrations
Plan Business
AI Chatbot + all other modules
€59
€49/ month
€588 billed yearly
Phones
Unlimited
Agents
Unlimited
Modules
All
Free AI Credits
5,000
Msg quota
Unlimited
SLA
< 4 h
Everything in Pro, plus:
  • Premium 99.9 % SLA
  • Dedicated account manager
  • Custom domain
  • Guided onboarding
Enterprise
Higher volume, stronger SLA, or a dedicated deployment ?

Contact our team for a custom quote. Contractual SLA, dedicated account manager, multi-year commitment.

Talk to sales →
07 · Frequently asked questions

What our clients ask before signing.

How long does it take to train the bot?

Basic version (FAQ + catalog): 2-3 days. Advanced version (custom workflow, CRM connectors, voice): 1-2 weeks. Our team handles 100% of the initial training with your data — you only validate the behavior.

What data does it use?

Only what you give it: PDFs, website, product catalog, Notion, Google Drive, FAQ base. It never uses public data for your bot — private model fine-tuned on your content. GDPR compliant.

Can I connect it to my catalog?

Yes — connectors for Shopify, WooCommerce, Odoo, Magento, native Meta catalog. The bot knows stock in real time, prices, variants and can build product cards inside the conversation.

How does human escalation work?

The bot detects complex cases via a confidence score and custom rules (keywords, sentiment, sensitive topics). It hands the conversation to the human agent with the full exchange context preserved. Transparent handoff for the customer.

AI request cost?

Included in the plan up to a threshold (10K/50K/unlimited depending on plan). Beyond: MAD 0.08 per AI conversation. You see usage in real time in the dashboard. Zero end-of-month surprises.

Ready to automate your support

A multilingual bot. Available 24/7.

Onboarding in 3-5 days. Training on your data + human escalation included.

WHY THIS MODULE

What sets AI Chatbot apart.

Native multilingual FR / AR / EN

The chatbot switches automatically to the customer's language. Academic French, Moroccan Arabic (darija included), international English. With no extra configuration.

RAG knowledge base

Feed it your PDFs, your site, your FAQ. It answers by grounding on your internal sources, without hallucinating. Continuous updates, no costly retraining.

Seamless human handoff

When the context becomes sensitive, it hands off to an agent while preserving the history. Your customers don't notice the switch, your team picks up where it left off.

Medical and legal guardrails

Our built-in guardrails prevent the bot from diagnosing, giving legal advice, or making false commercial promises. Strict boundaries, safe outcomes.

USE CASES

What our customers do with it, from week one.

  • Qualify your real-estate leads 24/7: budget, neighborhood, timing, preferred channel.
  • Take restaurant reservations even during peak service hours.
  • Answer your patients' recurring questions: hours, pricing, preparations, emergencies.
  • Guide your customers through their order via a smart conversational catalog.
  • Provide first-level assistance in three languages, before escalating to an agent.
  • Book appointments automatically with confirmation and reminder.
FAQ · AI CHATBOT

Your questions about this module.

How do AI credits work?
1 credit is roughly 1,000 tokens (input + output combined). An average conversation consumes 3 to 8 credits. Starter (20,000 credits) comfortably covers a few thousand monthly conversations.
Does the chatbot understand darija?
Yes. Our model is fine-tuned on Moroccan Arabic (darija) and Modern Standard Arabic corpora. It handles language switches (FR ↔ AR ↔ EN) within a single conversation, without confusion.
Can I connect it to my website or CRM?
Yes, on every tier. Native connectors for Shopify, WooCommerce, HubSpot, Salesforce, plus a REST API for any custom integration. Customer context synced in real time.
What happens if the chatbot cannot answer?
It immediately hands off to a human agent, with a conversation summary and customer context. No dead ends, no frustration. The escalation rate is measurable and exportable.
How long does training take?
Count two to five business days for a standard flow with a 20 to 50-document knowledge base. Our experts support you free during onboarding, then in continuous supervision on Business+.