Product

OTP SolutionWhatsApp + SMS failback.

MetaOfficial Meta partner
9:41
M
My Business
online
Hi 👋 I want to sign in
10:20
01 · In action

WhatsApp first. SMS if needed. Verified in 2 seconds.

app.adrixis.co/otp/verify
▸ OTP session
Send OTP
Recipient+237 6 61 02 03 47
ChannelsWhatsApp
Templateverification_code
TTL5 min
Anti-fraud5 tries / 5 min
StatusWaiting
sentdeliveredverified
▸ Live metrics
Verifications today
1,246
Median latency
124 ms
Success rate
99.7%
Channel split
WA 92% / SMS 8%
Channel split
WhatsApp 92% SMS 8%
10:22
S
SecureLogin
online
Message
02 · Why WhatsApp OTP

Faster. Cheaper. More reliable than SMS.

98%
delivered in <3s vs 62% SMS

Meta 2024 · WhatsApp official channel benchmark

3×
cheaper than SMS

MAD 0.02 vs 0.06/msg · native Meta rate

99.7%
verify success rate

Adrixis benchmark 2024 · WhatsApp + SMS failback

03 · How it works

From Meta template to verified code. In 3 steps.

Step 1

Configure

Our team submits your Meta auth template. Approved in 24-72h, production-ready.

Pre-formatted auth template · FR / EN / AR
Step 2

Call

One POST to /v1/otp/verify. You get a session_id, we handle the rest on the channel side.

Node · PHP · Python SDK · Postman included
Step 3

Failback

If WhatsApp not delivered in <60s: automatic tri-carrier SMS. You write no code.

local carriers · smart routing
04 · What your competitors already do

8 use cases. One single OTP endpoint.

🏦
Bank login

3DS auth + password-less sign-in

🛒
E-commerce checkout

Card anti-fraud + address confirmation

📱
App signup

Email-less onboarding · 100% mobile

💳
Payment confirmation

3DS for high-value transactions · <2s

🔐
Password reset

Account recovery without support

📝
Contract signature

Timestamped proof of consent

🎫
Portal access

HR · student · member · 2FA

🚀
New user onboarding

Number verification at signup

05 · A foundation that scales

Under your auth peaks. Without compromise.

99.99%
Uptime

Contractual SLA

<3s
Median delivery

Native WhatsApp Cloud API

3
tri-carrier

local carriers · SMS failback

4h
Priority support

Dedicated support

06 · Pricing

Pick your volume.

Plan Free
OTP Solution only
$0
 
Phones
1
Agents
1
Modules
1 (excl. API)
Free AI Credits
100
Msg quota
200 / mo
SLA
Best effort
  • Community support
  • Native integrations only
  • No card required
Plan Starter
OTP Solution only
$11.9
$9.9/ month
$118.8 billed yearly
Phones
1
Agents
3
Modules
1 (excl. API)
Free AI Credits
500
Msg quota
Unlimited
SLA
< 48 h
Everything in Free, plus:
  • Unlimited sends
  • Email support
  • Standard integrations
Recommended
Plan Pro
OTP Solution + 2 extra modules
$29.9
$24.9/ month
$298.8 billed yearly
Phones
3
Agents
10
Modules
3 (incl. API)
Free AI Credits
1,000
Msg quota
Unlimited
SLA
< 24 h
Everything in Starter, plus:
  • Cloud API access
  • Priority support
  • White-label
  • Zapier / Make integrations
Plan Business
OTP Solution + all other modules
$59
$49/ month
$588 billed yearly
Phones
Unlimited
Agents
Unlimited
Modules
All
Free AI Credits
5,000
Msg quota
Unlimited
SLA
< 4 h
Everything in Pro, plus:
  • Premium 99.9 % SLA
  • Dedicated account manager
  • Custom domain
  • Guided onboarding
Enterprise
Higher volume, stronger SLA, or a dedicated deployment ?

Contact our team for a custom quote. Contractual SLA, dedicated account manager, multi-year commitment.

Talk to sales →
07 · Frequently asked questions

What our clients ask before signing.

How much does WhatsApp OTP cost vs SMS?

About MAD 0.02 per WhatsApp OTP (Meta authentication rate Morocco) vs MAD 0.06 for an operator SMS. On 100K OTP/month, savings reach MAD 4,000/month. Meta billing is passed through at 0% markup — you pay the exact Meta rate.

What happens if WhatsApp fails?

From the Pro plan: automatic SMS failback in <60 seconds if WhatsApp is not delivered. Tri-carrier routing (IAM · Orange · inwi) with real-time best-channel selection. You write no code — same endpoint.

How many attempts per OTP?

Default is 3 attempts max over 5 minutes, configurable per session (up to 10). Rate-limit per number and per IP included. After 3 failures, the user must request a new code — native brute-force protection.

Do you support all countries?

Yes for WhatsApp (Meta worldwide coverage). SMS Failback native in Morocco (IAM · Orange · inwi). For international SMS, we integrate Twilio or Vonage on request — no setup surcharge.

Anti-fraud and rate-limiting included?

Yes: rate-limit per IP, number and time window; device fingerprint; velocity detection; conversion webhook to track suspicious attempts. Analytics dashboard included.

Does the OTP template need Meta approval?

Yes — mandatory for any WhatsApp OTP. Our team submits the auth template on your behalf. Usually approved in 24-72h. We have pre-formatted FR/EN/AR templates ready to use.

Ready to secure your journeys

One code. Two channels. Zero friction.

Technical onboarding in 3 days. Node · PHP · Python SDKs + Postman collection included.

WHY THIS MODULE

What sets OTP Solution apart.

Delivery in under three seconds

Median latency of 1.8 seconds from trigger to user reception. Far faster than a standard SMS, with unbeatable delivery rate.

Smart SMS fallback

If the message is unread after 60 seconds, automatic switch to SMS. Your users receive their code no matter what, with no manual intervention.

3DS-compliant templates

Our OTP templates comply with 3D Secure V2 requirements and PCI-DSS standards. Ready to use, Meta-approved within 24 hours.

Auditable 12-month history

Every verification tracked with timestamp, status, IP, retry. Essential for security audits and fraud investigations.

USE CASES

What our customers do with it, from week one.

  • Secure your mobile or web app authentications in under three seconds.
  • Confirm 3D Secure transactions with no extra cost vs. standard SMS.
  • Verify the identity of your couriers and customers at every critical touchpoint.
  • Reset user passwords without relying on email — far more reliable, far more read.
  • Confirm cash-on-delivery payments (COD) via a code validated by the customer at handover.
  • Add a second authentication factor to your internal back-offices.
FAQ · OTP SOLUTION

Your questions about this module.

What is the real delivery rate?
Our real-time statistics show 99.5% to 99.8% depending on country. In Morocco, on WhatsApp-verified mobile numbers, we regularly measure 99.7%. Well above the Moroccan SMS average (94% to 96%).
Is the SMS fallback billed separately?
Yes, only when the SMS fallback is actually triggered. The SMS cost is passed through identically to our operator cost, with no margin. You are only charged for OTPs actually sent via SMS.
Can I customize the OTP message?
Yes, fully. Your OTP templates carry your brand, your tone, your language. Each variant is submitted for Meta approval, with our support to maximize first-submission acceptance.
What if the user does not have WhatsApp?
Automatic switch to SMS if fallback is enabled. Otherwise, our system returns an actionable failure status to your back-office: it is up to you to offer an alternative channel (standard SMS, email, call).
Is WhatsApp OTP PSD2-compliant?
Yes. WhatsApp OTP counts as a possession factor (control of the phone number), on par with SMS. Compliant with current PSD2 and 3D Secure V2 requirements.