WhatsApp for hospitality, live.
Your clients are already there. You can no longer wait.
check-in digital pré-arrivée
via conciergerie WhatsApp
sans agent nuit
From audit to production. In 3 steps.
Business audit
We audit your existing hospitality flows and map key moments.
Templates + setup
10 to 20 hospitality templates submitted to Meta, WABA verified, official badge.
Go-live + follow
Progressive production launch, team training, 30-day monitoring included.
8 concrete cases. One single channel.
Instant booking confirmation
Pre-arrival digital check-in with ID upload
24/7 multilingual WhatsApp concierge
In-chat room service and housekeeping
Spa, restaurant, activity upsell
Post-stay TripAdvisor / Booking review requests
Hospitality · additional use case
Hospitality · additional use case
Under your volume. Under your peaks. Without compromise.
Contractual SLA
WhatsApp Cloud API
EU + Casablanca hosting
Tech team in Casablanca
What hospitality asks us before signing.
Check-in digital sans queue ?
Oui, form WhatsApp Flows pré-arrivée : identité, préférences, ETA. Zéro queue à l'arrivée.
Conciergerie multilingue 24/7 ?
Oui, bot IA + agents humains. FR/AR/EN/ES/DE. Room service, taxi, restaurant, spa.
Upsell spa / restaurant / activités ?
Recommandations personnalisées basées sur profil client. Booking et paiement in-chat.
Intégration PMS existant ?
Opera, Fidelio, Mews, Cloudbeds — tous connecteurs prêts. Custom possible.
Feedback avant TripAdvisor ?
Oui, sondage pré-checkout. Si note >4/5 → invit TripAdvisor. Sinon → hotline manager.
Volume clients / mois supporté ?
De boutique-hôtel 50 chambres à chaîne 5000 chambres. SLA scalable par palier.
Ready to start?
Our team in Casablanca deploys your hospitality playbook in less than 15 days.