Service · BSP Migration

BSP Migrationwithout downtime.

MetaOfficial Meta partner
9:41
M
My Business
online
Hi 👋 I want to sign in
10:20
01 · In action

Twilio · 360dialog · MessageBird — migrated to Adrixis in <5 days.

pm.adrixis.co/project/migration
▸ Migration steps
Migrate
✓
Current BSP audit
done
2
Meta number transfer
Detach + attach to new WABA
wip
3
Template migration
4
Webhook reconfig
5
Cutover + monitor
▸ Migration deliverables
Twilio config export
Meta number detach
Attach to Adrixis WABA
Number verification OK
MIG-874
▸ Project
MF
Meryem Fassi
Lead · BSP Migrations
ClientShopMedina
Next milestone
Cutover · D+3
<5 days · 0 downtime
10:22
S
ShopMedina
online
Message
02 · Why this service

A controlled cutover. Zero loss. Zero downtime.

0
downtime guaranteed

parallel cutover · bi-directional tests

<5 days
full transfer

audit + templates + webhooks + cutover

100%
templates preserved

HSMs copied + fully resubmitted

03 · How it works

Audit → parallel → cutover.

Step 1

BSP audit

We document your current setup: templates, webhooks, history, config.

Delivered on D+1
Step 2

Migration

Meta number transfer, template copy, webhook reconfig — in parallel to current BSP.

Parallel tests D+3
Step 3

Cutover

Controlled switch on fixed date, 24h monitoring, old BSP cancellation.

D+5 cutover · zero downtime
04 · 8 deliverables included

What the migration concretely delivers.

📋
Current BSP audit

Config docs, templates, webhooks, message history

🔄
Meta number transfer

Clean detach + attach to Adrixis WABA

📝
HSM template migration

Full copy + resubmission under our BSP

🔌
Webhook reconfig

New endpoints + HMAC + signature

🧪
Parallel tests

Old + new running simultaneously · zero risk

⚡
Controlled cutover

Fixed-date switch + rollback ready

📊
Post-migration monitor

Quality rating + delivery 24h post-cutover

🎓
Team training

Onboarding session on the new Adrixis stack

05 · A foundation that holds

A scoped migration. A clean cutover.

35+
Migrations delivered

Twilio · 360dialog · MessageBird · Vonage

0
Downtime observed

contractual guarantee

<5 d
Average cycle

audit → cutover

TAM
Dedicated Casablanca

same person throughout project

06 · Frequent questions

What we get asked about migration.

Is there any downtime risk?

No — we run old + new BSPs in parallel until cutover, with bi-directional tests. The switch is instantaneous (webhook change on Meta side). Guaranteed 0-second downtime.

Are existing templates preserved?

100% yes. We copy them identically and resubmit under our Adrixis WABA. Meta re-approves in 24-72h. Zero continuity loss, no rewrite needed.

Do we cancel Twilio/360 upfront?

No — we keep the old BSP live until confirmed cutover, then you cancel. We help with the cancellation letter. No prolonged double-billing.

Migration fees?

Fixed quote based on template + webhook + number counts. Migration usually pays for itself in 3-6 months thanks to our Meta-passthrough pricing at 0% markup (average savings: -30 to -50% vs Twilio/360).

Is message history preserved?

Meta keeps 30 days of history by default. We export long-term history from your old BSP and migrate it to our platform (subject to source BSP API limits).

Is rollback possible?

Yes — during the 7 days after cutover, rollback to old BSP possible within 4h (we keep the config ready). After 7 days: rollback requires a reverse re-migration (same lead time).

Ready to migrate

Stress-free migration. No downtime. No loss.

Our team scopes, migrates, cuts over and trains you on the new setup.