Messaging CRM (formerly amoCRM), WhatsApp integrated as one channel among others.
Moroccan groups wanting a WhatsApp-first platform with a full API + MAD.
Sales teams wanting a CRM pipeline with WhatsApp integrated.
| Criterion | Adrixis META | Kommo |
|---|---|---|
| Official Meta API access | Official Cloud API, Official Meta Partner | Official Cloud API BSP |
| Hosting region | EU + Morocco (sovereign) | United States |
| French / Morocco support | Casablanca team 24/7 | English only, no Morocco team |
| Markup on Meta fees | 0% (Meta fees passed through at cost) | Yes, markup on conversations |
| Entry price (annual Starter) | From $10 / month (~99 MAD) | $15–45 / user / month |
| Free trial | 1 full month, card required | 7 to 14 days depending on plan |
| Migration from another BSP | Free, dedicated engineers, zero downtime | No hand-holding for Moroccan clients |
| Arabic interface | Native (UI + templates) | No |
| Onboarding | Personalized, complimentary, dedicated expert | Self-service, English docs |
| Contractual SLA | 99.9% | Best-effort standard, 99.9% on Enterprise |