Product

WhatsApp CommerceSell inside the chat.

MetaOfficial Meta partner
9:41
M
My Business
online
Hi 👋 I want to sign in
10:20
01 · In action

Catalog. Cart. Payment. Without leaving the chat.

app.adrixis.co/commerce/catalog
▸ Catalog
👜
Sac cuir
1290 EUR · Stock 12
Active
👟
Sneakers
890 EUR · Stock 8
Active
☕
Café Arabica 500g
149 EUR · Stock 42
Active
📱
Coque iPhone 15
249 EUR · Stock 22
Active
▸ Chat preview
Send catalog
Here is our catalog 📦: Sneakers Runner Air at 690 EUR, Onyx Bag at 480 EUR…
▸ Orders
#A2431Pending
Mehdi A.890 EUR
#A2430Paid
Fatima Z.1,290 EUR
#A2429Paid
Youssef B.249 EUR
#A2428Pending
Sara L.149 EUR
10:22
T
TechShop Casa
online
Message
02 · Why sell on WhatsApp

A short funnel. A familiar chat. Baskets that close.

+3×
average conversion

vs classic e-commerce site

−48s
from click to purchase

WhatsApp Commerce benchmark 2024

92%
WhatsApp baskets closed

vs 30% e-commerce · Morocco retail benchmark

03 · How it works

From Meta catalog to payment. In 3 steps.

Step 1

Sync

Import your catalog into Meta from Shopify, WooCommerce or a plain CSV. Real-time updates.

Shopify · Woo · Odoo · CSV · API
Step 2

Send

Push your products into the chat via interactive product_list message — customers browse without leaving WhatsApp.

Interactive product_list · single-product · CTA
Step 3

Cash in

CMI, Payzone or bank transfer payment link injected in chat. Automatic confirmation as soon as paid.

CMI · Payzone · transfer · payment webhooks
04 · What your competitors already do

8 ways to sell inside WhatsApp.

🛍️
In-chat catalog

Native product browsing in WhatsApp

💳
WhatsApp checkout

CMI payment link embedded in chat

🎁
Live flash sale

Urgent push · countdown promo

🛒
Cart recovery

+38% conversion on abandoned carts

🔁
Post-purchase cross-sell

Perfect timing · complementary product

📱
Sell from social ads

Meta Ads → direct WhatsApp conversation

🏷️
Personal promo codes

One unique code per contact · anti-fraud

⭐
AI product suggestions

Recos based on purchase history

05 · A foundation that scales

Native Meta catalog. Morocco payments.

Catalog
Native Meta

sync Shopify · Woo · Odoo · CSV

CMI
Morocco payments

Payzone · transfer · secure links

+3×
Average conversion

vs classic e-commerce site

4h
Store support

Casablanca team · MAD

06 · Pricing

Pick your volume.

Plan Free
WhatsApp Commerce only
€0
 
Phones
1
Agents
1
Modules
1 (excl. API)
Free AI Credits
100
Msg quota
200 / mo
SLA
Best effort
  • Community support
  • Native integrations only
  • No card required
Plan Starter
WhatsApp Commerce only
€11.9
€9.9/ month
€118.8 billed yearly
Phones
1
Agents
3
Modules
1 (excl. API)
Free AI Credits
500
Msg quota
Unlimited
SLA
< 48 h
Everything in Free, plus:
  • Unlimited sends
  • Email support
  • Standard integrations
Recommended
Plan Pro
WhatsApp Commerce + 2 extra modules
€29.9
€24.9/ month
€298.8 billed yearly
Phones
3
Agents
10
Modules
3 (incl. API)
Free AI Credits
1,000
Msg quota
Unlimited
SLA
< 24 h
Everything in Starter, plus:
  • Cloud API access
  • Priority support
  • White-label
  • Zapier / Make integrations
Plan Business
WhatsApp Commerce + all other modules
€59
€49/ month
€588 billed yearly
Phones
Unlimited
Agents
Unlimited
Modules
All
Free AI Credits
5,000
Msg quota
Unlimited
SLA
< 4 h
Everything in Pro, plus:
  • Premium 99.9 % SLA
  • Dedicated account manager
  • Custom domain
  • Guided onboarding
Enterprise
Higher volume, stronger SLA, or a dedicated deployment ?

Contact our team for a custom quote. Contractual SLA, dedicated account manager, multi-year commitment.

Talk to sales →
07 · Frequently asked questions

What our clients ask before signing.

Does Meta approve all products?

Meta forbids: alcohol, drugs, weapons, speculative financial products, uncertified healthcare, adult products. Full policy: business.whatsapp.com/policy. Our teams review each catalog before submission — approval rate is 100% for retail, fashion, food, electronics.

Shopify / WooCommerce compatible?

Yes — native connectors for Shopify (via official Meta app) and WooCommerce (via plugin). Real-time sync of inventory, prices, images. Other CMS supported: Odoo, PrestaShop, Magento. CSV import for custom cases.

How is VAT handled on WhatsApp orders?

VAT is calculated at checkout based on your tax rules (product + customer address). PDF invoice sent automatically via WhatsApp after payment. Accounting export CSV/JSON to Sage, Odoo or any accounting software.

Which payment methods are supported in Morocco?

CMI (national bank card), Payzone (card + wallet), bank transfer with pre-filled RIB, cash on delivery with confirmation. International: Stripe, PayPal via external link. Transaction fees repriced at provider rate, 0% markup.

Can we run flash sales / countdowns?

Yes — broadcast campaign with promo template, native countdown, unique code per contact. Segmentation by behavior (last purchase, average basket, favorite category). Real-time report: views, clicks, sales.

Sales history and reports?

Real-time dashboard: orders, revenue, top products, conversion rate, average basket. Cohorts by period, source (broadcast vs organic), agent. Export PDF/CSV/JSON. Webhooks to your BI (Metabase, Looker, PowerBI).

Ready to sell inside the chat

Your clients scroll WhatsApp. Sell right there.

Onboarding in 5 days. Shopify/Woo catalog sync + CMI payment included.

WHY THIS MODULE

What sets WhatsApp Commerce apart.

Zero friction, native WhatsApp cart

Your customers add to cart and pay without ever leaving WhatsApp. No redirect, no password, no app to install. Conversion rate on average doubles vs. a classic web funnel.

Real-time Shopify / WooCommerce sync

Native connectors to your existing store. Prices, stock, products — everything syncs bidirectionally with no effort. One catalog to maintain, two sales channels.

Contextual AI cross-sell

Our AI suggests the right complementary products at the right time, based on history and conversation context. Average basket +15% to +30% observed at our e-commerce customers.

Local payments ready to go

Native integrations for CMI (Moroccan cards), PayPal, Stripe, bank transfer. DGI-compliant VAT, automatic invoicing, Sage / Excel accounting exports included.

USE CASES

What our customers do with it, from week one.

  • Digitize your existing catalog in 24 hours and start selling on WhatsApp the next day.
  • Recover abandoned carts directly in the conversation, with a one-tap "Complete" button.
  • Send delivery tracking automatically, with an embedded "Contact courier" button.
  • Offer contextual cross-sells at cart checkout — spicy sauce with a tajine order, for example.
  • Sell in Morocco and internationally without a complex web back-office.
  • Automate invoicing in local currency, with VAT compliant with Moroccan standards.
FAQ · WHATSAPP COMMERCE

Your questions about this module.

Do I already need an online store?
No. You can start with a simple Excel catalog or our templates. Our free onboarding imports your products in one hour. If you already have Shopify or WooCommerce, sync activates in one click.
How does WhatsApp payment work?
We generate a secure payment link at cart checkout. The customer pays via CMI, PayPal, Stripe or transfer, without leaving the conversation. You are credited within 24 to 48 hours depending on the operator.
Which product formats are supported?
All of them: physical products, digital, services, slot-based bookings, configurable products (size, color, options). Photos, videos, PDF, multi-currency pricing — all handled natively.
Are invoicing and VAT compliant in Morocco?
Yes. Each order generates a DGI-compliant invoice, with recoverable VAT where applicable. Sage and Excel accounting export included. We also support SIP setup if needed.
How long to launch a WhatsApp store?
Count 24 to 72 hours. We import your existing catalog, configure payment and delivery methods, test pilot orders with you. Team training included in onboarding.