European Enterprise BSP with a very broad CPaaS range (SMS, voice, WhatsApp, RCS).
Moroccan SMBs and enterprises wanting transparency + MAD.
Global CPaaS enterprise accounts (banking, telco).
| Criterion | Adrixis META | Infobip |
|---|---|---|
| Official Meta API access | Official Cloud API, Official Meta Partner | Official Cloud API BSP |
| Hosting region | EU + Morocco (sovereign) | Croatia / Global |
| French / Morocco support | Casablanca team 24/7 | English only, no Morocco team |
| Moroccan Darija support | Native (AI chatbot fine-tuned in Darija) | No |
| Markup on Meta fees | 0% (Meta fees passed through at cost) | Yes, markup on conversations |
| Entry price (annual Starter) | From $10 / month (~99 MAD) | On quote, Enterprise |
| Free trial | 1 full month, card required | 7 to 14 days depending on plan |
| Migration from another BSP | Free, dedicated engineers, zero downtime | No hand-holding for Moroccan clients |
| Arabic interface | Native (UI + templates) | No |
| Onboarding | Personalized, complimentary, dedicated expert | Self-service, English docs |
| Contractual SLA | 99.9% | Best-effort standard, 99.9% on Enterprise |
| MAD (dirham) billing | Yes (USD, EUR, MAD) | USD / EUR |
1-month free trial. Fully complimentary migration from Infobip.