Popular Asian WhatsApp team inbox focused on SMBs — third-party BSP dependency and no Morocco presence.
Moroccan groups that want the full API (OTP, marketing, calling, commerce, forms) and MAD billing.
Asian / Middle-Eastern shops that want a basic WhatsApp inbox.
| Criterion | Adrixis META | Wati |
|---|---|---|
| Official Meta API access | Official Cloud API, Official Meta Partner | Reseller BSP (not a direct partner) |
| Hosting region | EU + Morocco (sovereign) | Singapore / India |
| French / Morocco support | Casablanca team 24/7 | English only, no Morocco team |
| Moroccan Darija support | Native (AI chatbot fine-tuned in Darija) | No |
| Markup on Meta fees | 0% (Meta fees passed through at cost) | Yes, hidden markup inside credits |
| Entry price (annual Starter) | From $10 / month (~99 MAD) | $39–99 / month + marked-up Meta fees |
| Free trial | 1 full month, card required | 7 days |
| Migration from another BSP | Free, dedicated engineers, zero downtime | Assisted in English, no Morocco |
| Arabic interface | Native (UI + templates) | Limited Arabic templates |
| Onboarding | Personalized, complimentary, dedicated expert | Self-service, English docs |
| Contractual SLA | 99.9% | Best-effort (no SMB contract) |
| MAD (dirham) billing | Yes (USD, EUR, MAD) | USD |