WhatsApp Viator integration in Morocco
Automate your Viator customer journey over WhatsApp Business — Meta-verified sender, native templates, delivery and reply attribution. TripAdvisor-owned marketplace — bookings surface in WhatsApp with voucher PDFs.
What it unlocks
Supplier Voucher
T-24h Reminder
Meeting Point
Post-tour Feedback
Status Update
Cancel / No-show
Review Routing
How it works
Connect your account
Open the Integrations panel in your Adrixis META portal. Pick Viator, follow the OAuth / API key wizard — the setup takes under three minutes.
Map events to WhatsApp templates
Choose which Viator events trigger a WhatsApp message, pick an approved MARKETING or UTILITY template, and map the fields. The portal validates the payload before you ship.
Monitor delivery and replies
Every WhatsApp message triggered by Viator shows up in your delivery funnel. Replies route back to your Team Inbox tagged with the source event — zero manual stitching.
Why Adrixis META
Meta-verified sender
Officially approved WhatsApp Business API — green badge, no third-party reseller.
Real delivery analytics
Sent · delivered · read · replied — per campaign, per contact, per template. No vanity metrics.
AES-256 encryption
OAuth tokens, API keys and message content encrypted at rest and in transit. ISO 27001-aligned hosting.
Local billing
MAD / USD / EUR billing with no hidden markup on Meta conversation fees — same pricing Meta publishes.
Frequently asked questions
Can I confirm bookings and send reminders over WhatsApp?
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Yes. Confirmation fires on booking creation; reminder templates fire 24h / 2h before the slot. Payment-link templates fire on invoice generation. Every message is tracked at the Viator booking level.
Do I need to be a developer to connect Viator?
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No. The portal walks you through the OAuth or API-key wizard. You pick the events, we handle the plumbing. Developers can go further with webhooks and custom field mapping.
Is there a free trial?
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Yes — 7-day trial on every plan, no credit card required. You keep the integration access even after the trial if you move to the free tier.
Can I use my own WhatsApp number?
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Yes. Adrixis META uses the official WhatsApp Business API, so you can bring your own verified Meta number or use a shared Adrixis Branding number.