Adrixis support benchmark 2024
zero delay at night / weekends / holidays
darija (Moroccan Arabic) · French · Arabic
Upload your FAQ, documents, catalogs, PDFs. The bot indexes and learns your business.
Latin darija, Arabic, French. Voice-first included. Latency <2s, multi-turn context.
Automatic detection of complex cases. Handoff to a human agent with full context preserved.
Stock, prices, recommendations · 24/7
Instant answers based on your docs
Voice slot → confirmation → reminder
85% of tickets resolved without humans
"Where is my parcel" = zero calls
Semantic search · live catalog
Understands and replies in Moroccan darija
Customer speaks, the bot understands and answers
zero human on 85% of tickets
response generated in <2s
darija (Moroccan Arabic) · French · Arabic
context preserved to human
Contact our team for a custom quote. Contractual SLA, dedicated account manager, multi-year commitment.
Yes — we train our models on a Moroccan darija corpus (text + voice). The bot understands Latin darija ("bghit", "ch'hal", "fin"), Classical Arabic, French and code-switching mixes. Testable on our live demo before signing.
Basic version (FAQ + catalog): 2-3 days. Advanced version (custom workflow, CRM connectors, voice): 1-2 weeks. Our team handles 100% of the initial training with your data — you only validate the behavior.
Only what you give it: PDFs, website, product catalog, Notion, Google Drive, FAQ base. It never uses public data for your bot — private model fine-tuned on your content. CNDP compliant.
Yes — connectors for Shopify, WooCommerce, Odoo, Magento, native Meta catalog. The bot knows stock in real time, prices, variants and can build product cards inside the conversation.
The bot detects complex cases via a confidence score and custom rules (keywords, sentiment, sensitive topics). It hands the conversation to the human agent with the full exchange context preserved. Transparent handoff for the customer.
Included in the plan up to a threshold (10K/50K/unlimited depending on plan). Beyond: MAD 0.08 per AI conversation. You see usage in real time in the dashboard. Zero end-of-month surprises.
Onboarding in 3-5 days. Training on your data + human escalation included.
The chatbot switches automatically to the customer's language. Academic French, Moroccan Arabic (darija included), international English. With no extra configuration.
Feed it your PDFs, your site, your FAQ. It answers by grounding on your internal sources, without hallucinating. Continuous updates, no costly retraining.
When the context becomes sensitive, it hands off to an agent while preserving the history. Your customers don't notice the switch, your team picks up where it left off.
Our built-in guardrails prevent the bot from diagnosing, giving legal advice, or making false commercial promises. Strict boundaries, safe outcomes.