Service · Integrations

Integrationsto your systems.

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01 · In action

CRM · ERP · e-com — connected to WhatsApp in 2-5 days.

pm.adrixis.co/project/integrations
▸ Integration steps
Connect
✓
Stack audit
done
✓
Field mapping
done
3
Connector setup
API + webhooks
wip
4
Bi-directional tests
5
Go-live + monitoring
▸ Connector deliverables
HubSpot/Salesforce connector
Bi-directional field mapping
WA → CRM webhooks
Sync dashboard
INT-582
▸ Project
KB
Karim Belhadj
Lead · Integrations
ClientTechShop · Casablanca
Next milestone
Go-live · D+3
2-5 days average
10:22
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TechShop Casa
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Message
02 · Why this service

WhatsApp inside your systems. No custom code.

50+
ready connectors

CRM, ERP, e-commerce, help-desk

2-5d
average integration

setup + tests + go-live

0
custom code needed

API + webhooks configured by our experts

03 · How it works

From your system to WhatsApp in 3 steps.

Step 1

Stack audit

We map your current systems (CRM, ERP, e-com, help-desk) and desired flow.

Report delivered on D+1
Step 2

Connector setup

API + webhooks + bi-directional field mapping based on your data.

Bi-directional tests on D+3
Step 3

Go-live + monitor

Production switch, live sync dashboard, error alerting, 24h monitoring.

Full autonomy by D+5
04 · 8 deliverables included

What the service concretely ships.

🔌
Salesforce connector

Bi-directional leads/deals sync + WhatsApp

🛍️
Shopify sync

Orders + cart abandoned + delivery updates

🧮
Sage/Odoo ERP

Orders + invoices + stock synchronized

📊
HubSpot leads

Contacts + activities + WhatsApp pipeline

🎫
Zendesk tickets

Ticket creation from WhatsApp + follow-up

📈
Analytics dashboard

Unified view: volumes + conversion + SLA

🧪
Tests + mapping

Bi-directional tests + validated field mapping

📚
Documentation

Runbook + credentials + escalation

05 · A foundation that holds

Connectors that are tested, monitored, maintained.

50+
Connectors operated

CRM · ERP · e-com · help-desk

99.9%
Sync SLA

native retry + queue + fallback

<2s
Avg sync latency

webhook → system real-time

24/7
Monitoring included

Slack/email alerts on errors

06 · Frequent questions

What we get asked about integrations.

Do you support our custom system?

Yes — beyond the 50+ ready connectors (Salesforce, HubSpot, Zoho, Shopify, WooCommerce, Sage, Odoo, Zendesk…), we build custom connectors over your REST/GraphQL/SOAP API. Delivery 5-10 days based on complexity.

Real-time sync or batch?

Real-time by default (webhook-based, <2s latency). Batch supported for legacy systems (CSV, SFTP, cron). We mix both in the same project when needed.

Cost per connector?

Fixed quote based on connector count and field mapping complexity. Standard connectors (Shopify, HubSpot, Sage): flat packages. Custom connectors: per spec. No recurring cost — you own the config.

Maintenance on your side?

Included for 30 days post-go-live. After: optional maintenance via Managed Service (API breaking-change handling, 24/7 monitoring, escalation). If you prefer in-house: full documentation + runbook delivered.

Existing data migration?

Yes — we import your contacts, history, tags from your current CRM to WhatsApp Business + your new workflow. Zero data loss, mapping validated with you.

Data-exchange security?

TLS 1.3, credentials encrypted at rest (AES-256), HMAC webhook signatures, IP whitelisting supported. Full audit trail. APDP + ISO 27001-ready compliant.

Ready to connect

WhatsApp in your stack. Without custom code.

Our team integrates in 2-5 days and operates the connectors 24/7.