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WhatsApp OpenAI integration in Portugal

Automate your OpenAI customer journey over WhatsApp Business — Meta-verified sender, native templates, delivery and reply attribution. Drop-in LLM — route certain WhatsApp conversations to GPT with your own prompt + fallback-to-human.

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What it unlocks

Inbound

Auto-reply Flow

Inbound

Draft Suggestion

Inbound

Translation Pass

Inbound

Sentiment Routing

Outbound

Human Handoff

Outbound

Conversation Summary

Outbound

Intent Tagging

How it works

Connect your account

Open the Integrations panel in your Adrixis META portal. Pick OpenAI, follow the OAuth / API key wizard — the setup takes under three minutes.

Map events to WhatsApp templates

Choose which OpenAI events trigger a WhatsApp message, pick an approved MARKETING or UTILITY template, and map the fields. The portal validates the payload before you ship.

Monitor delivery and replies

Every WhatsApp message triggered by OpenAI shows up in your delivery funnel. Replies route back to your Team Inbox tagged with the source event — zero manual stitching.

Why Adrixis META

Meta-verified sender

Officially approved WhatsApp Business API — green badge, no third-party reseller.

Real delivery analytics

Sent · delivered · read · replied — per campaign, per contact, per template. No vanity metrics.

AES-256 encryption

OAuth tokens, API keys and message content encrypted at rest and in transit. ISO 27001-aligned hosting.

Local billing

MAD / USD / EUR billing with no hidden markup on Meta conversation fees — same pricing Meta publishes.

Frequently asked questions

Do I need to be a developer to connect OpenAI?

No. The portal walks you through the OAuth or API-key wizard. You pick the events, we handle the plumbing. Developers can go further with webhooks and custom field mapping.