Service · Training

Trainingyour teams, autonomous.

MetaOfficial Meta partner
9:41
M
My Business
online
Hi 👋 I want to sign in
10:20
01 · In action

Agents · admins · devs — trained in 2 days, self-sufficient.

pm.adrixis.co/project/training
▸ Training program
Schedule
✓
Needs scoping
done
✓
Material prep
done
3
On-site/remote session
1-2 days · FR/AR/darija
wip
4
Team certification
5
30-day follow-up
▸ Session deliverables
6h Team Inbox session
Agent playbook
Ticket simulations
Agent certification
TRN-455
▸ Project
AT
Amine Tazi
Lead · Training & Success
ClientCasaTelecom
Next milestone
Certification · D+2
2 days · certification included
10:22
C
CasaTelecom Support
online
Message
02 · Why this service

Targeted training. Certification. Immediate autonomy.

2 d
average training

Casablanca on-site or remote FR/AR

100%
team self-sufficient post-session

practical certification issued

Cert.
included per attendee

2-year validity · Meta BSP recognized

03 · How it works

Scoping → session → certification.

Step 1

Scoping

We identify your audience (agents, admins, devs) and priority use cases.

Scoping report on D+1
Step 2

Training

Casablanca on-site or remote session · theory + hands-on live sandbox.

1-2 days based on audience
Step 3

Certification

Practical test at end of session + per-attendee certification.

30d follow-up + private Slack
04 · 8 deliverables included

What the training concretely delivers.

📚
Course materials

Slides + workbook + cheatsheets · FR/AR

🎥
Video tutorials

Async-consumable video library

🧑‍🏫
2-day on-site training

Physical session Casablanca or remote

💻
Sandbox environment

Isolated env · dedicated number + templates

🎓
Agent certification

Practical test + certification issuance

📊
Operational playbook

SOPs · escalation · quality · brand voice

🔄
30-day follow-up

Group Q&A · field feedback · adjustments

💬
Private team Slack

Direct async support with trainers

05 · A foundation that holds

A trained team. An operational playbook.

150+
People trained 2024

agents · admins · devs · marketers

2 d
Certified cycle

dense hands-on session

30 d
Post-session follow-up

Slack + Q&A + adjustments

FR/AR
Training languages

darija available on request

06 · Frequent questions

What we get asked about training.

Remote or on-site training?

Both: on-site in Casablanca (our office or yours), or remote via Zoom/Meet. On-site recommended for agents (hands-on). Remote effective for devs and admins.

Available languages (FR/AR/darija)?

Delivered in French, standard Arabic, or Moroccan darija — your choice. Materials are FR/AR bilingual by default. EN on request.

Certification recognized?

Adrixis META internal certification + 2-year valid attestation. We are official Meta BSP — training aligned with Meta Business best practices.

Post-training support?

Included 30 days: private Slack with trainers, group Q&A session on D+30, playbook adjustments based on field feedback. Long-term support via Managed Service.

Maximum number of attendees?

12 people max per session (to maintain hands-on quality). Beyond, we run successive cohorts. Large teams (>50): scheduled across 2-4 weeks.

Cost per attendee?

Flat quote per session, independent of exact count (up to 12). Includes materials, sandbox, certification, 30d follow-up. Contact us for a 24h quote based on your team.

Ready to train

A self-sufficient team. A playbook. A certification.

Dense, hands-on, certifying training — in FR, AR, or darija. On-site Casablanca or remote.